Host Job Description

Organization Overview:

Free Bikes 4 Kidz MN is a dynamic non-profit dedicated to helping children ride into a brighter future. Through the generous donation of gently used bikes from the public, FB4K MN rallies thousands of volunteers to refurbish these bikes and distribute them to kids in need. Every year, we collect, restore, and distribute over 5,000 bikes, supported by a passionate community of over 3,000 volunteers. We believe every child deserves the joy and freedom of riding a bike, and we work tirelessly to make that dream a reality.

Job Purpose:
As a Volunteer Host, you will be the welcoming face and energetic heart of our volunteer operations. You’ll ensure that every volunteer feels valued, informed, and inspired. By sharing the FB4K MN story, guiding volunteers through their tasks, and fostering a positive, engaging environment, you’ll play a key role in making sure our mission comes to life every day. You’ll also manage the logistics and operations within our warehouse to ensure smooth and effective volunteer sessions.

Organizational/Reporting Structure:
You will report directly to the Executive Director and work closely with both the Executive Director and the Volunteer Coordinator to ensure a seamless volunteer experience.

JOB TASKS, RESPONSIBILITIES, ACCOUNTABILITIES:

  • Warehouse Management: Open and close the FB4K MN warehouse multiple days a week, ensuring it is organized, clean, and ready for volunteer shifts.
  • Volunteer Coordination: Communicate with the Volunteer Coordinator before each shift to confirm volunteer numbers and expertise levels.
  • Volunteer Engagement: Welcome all volunteers, collect contact information, and ensure that all waivers are signed and stored properly.
  • Orientation & Training: Conduct a brief orientation for volunteers, telling the FB4K MN story, explaining the day’s tasks, and providing oversight as they complete their assignments.
  • Support & Facilitation: Ensure volunteers have a positive experience, addressing any concerns, and encouraging them to return for future shifts.
  • Warehouse Maintenance: Keep non-mechanic areas (welcome area, kitchen, bathrooms) organized and stocked with necessary supplies. Light housekeeping duties are expected. Manage trash and recyclables, and handle other duties as assigned.
  • Hospitality: Ensure that refreshments like coffee and treats are available for volunteers.
  • Team Coordination: Participate in weekly meetings with Mechanics and the Executive Director to discuss progress, challenges, and needed adjustments.

JOB QUALIFICATIONS:

  • Knowledge/Skills: Strong communication skills, positivity, and encouragement. Proficiency in Word, Excel, Google Apps, Gmail, and Calendar. Experience with bikes is a plus, but not required. Willingness to learn Salesforce.
  • Abilities: Highly organized, efficient, able to work well under pressure, responsive to change, detail-oriented, and possess excellent interpersonal skills.
  • Experience: Previous leadership experience, particularly in managing teams, is preferred.
  • Behavioral Attributes: Initiative-taker, self-starter, adaptable, flexible, able to maintain calm under pressure, and capable of managing changing priorities.

COMMITMENT:

  • Must be available to work at least 20 hours per week during our 10-week season, with a preference for those able to commit to 30-40 hours per week.

How to Apply: If you are passionate about making a difference in children’s lives and thrive in a lively volunteer-driven environment, we’d love to hear from you. Please submit your resume and a cover letter explaining your interest in this position to Jay Zemke at Jay@fb4kMN.org. Be sure to include “FB4K MN Volunteer Host” in the subject line.