Guide Job Description

Job Purpose:
The guide is in charge of management and instruction of volunteers.

Work Hours/Structure:
Seasonal position. Hours range from 25-40 hour per week depending on applicant’s availability and coordination with other guide team members (3-4 people).

Organizational/Reporting Structure:
Reports to Executive Director, works closely with the Warehouse Coordinator, FB4K MN Hosts, Mechanics, Bike Recipient Coordinator and Volunteer Coordinator.


  • Manage, instruct and guide volunteers;
  • Train and orient volunteers; ensure volunteers complete checklist
  • Assist volunteer mechanics and demonstrate as needed.
  • Share knowledge/teach volunteers as appropriate
  • Identify issues/problems with volunteer mechanic’s capabilities and tactfully redirect volunteers to appropriate tasks
  • Organize and manage bike parts inventory and supplies; make prudent replacement parts decision
  • Daily opening/closing and prep of warehouse work space for volunteers
  • Maintain Organization of warehouse bike inventory
  • Evaluate bike inventory throughout refurbish stage, categorize bikes for repair or for part reuse
  • Maintain direction and focus for group in order to identify thoroughness of repairs made
  • Assist FB4K MN Hosts with volunteers as needed
  • Keep finished bikes organized
  • *Other duties as assigned


  • Interest in working with people
  • Good communication skills
  • Knowledge/Skills- Must have understanding of function and repair all types of bikes, from single speed to multi-speed and varying types of derailleurs.
  • Abilities- Work effectively under pressure, willing to mentor and teach, patient with people just learning skills, respond positively to change, attention to detail, attendance, etc.
  • Experience- Worked as a mechanic in a bike shop
  • Education- Trained on all types of bikes
  • Behavioral Attributes- Examples: Willingness to take initiative and work effectively without close supervision, maintain accuracy and quantity of work under pressure of deadlines and changing priorities, adaptable and flexible with change, etc.
  • Other related criteria- Must be willing to work a significant number of hours during the height of the season.
  • Previous bike mechanic experience and bike knowledge is a must.
  • Ability to be autonomous, prioritize workday, multitask and be detail-oriented.
  • Ability to learn in a fast-paced environment.
  • Must be able to work both independently or in a team environment.
  • Ability to understand and follow written and verbal instructions and take direction well.
  • Acceptable appearance and demeanor.
  • Ability to create an excellent customer and team experience.
  • Good time management skills.
  • A sense of urgency and ability to hustle.
  • Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

* This is not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.

Submit resume and cover letter explaining why you are interested in this position to Jay Zemke, with the subject line: FB4K MN Bike Recipient Coordinator.

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